Female Singing Student

Returns & Refund Policy

At Lisa LaFlamme, we believe in providing our students with the highest quality vocal education, and we want you to be completely satisfied with your experience. Our Returns & Refund Policy Policy is designed to give you peace of mind when enrolling in our courses.


Call Us
Returns & Refund Policy
Easy Returns and Refund Policy

At Lisa LaFlamme's vocal courses, we want to ensure your satisfaction with every purchase. If you’re not completely satisfied with your course, we are here to help.

Our returns and refund policy clearly outlines how returns and refunds will be handled, including all conditions and timeframes:

  • Reason Codes: We provide specific reasons for returns and refunds to streamline the process.
  • Course Cancellation: If you decide to cancel your enrollment within 14 days of your purchase, you will receive a full refund.
  • Course Quality Issues: If you encounter any issues with the course content or quality, please contact us within 30 days, and we will provide a suitable solution.
  • Transfer Policy: If you wish to transfer to another course, please reach out to us, and we will assist you with the process.

To initiate a return or refund, please follow these steps:

  1. Contact us at lisa.laflamme@gmail.com or call us at +1 (416) 927-1212.
  2. Provide your order details and the reason for your return or refund request.
  3. Return shipping may be required in certain situations; we will guide you through this process.

Returns are accepted under the following situations:

  • Cancellation within 14 days: Full refund if canceled within this period.
  • Quality Issues: Contact within 30 days for a resolution.

Please allow up to 10 business days for your refund to be processed after we receive your return request. You can expect to see the funds returned to your original payment method within 5-7 business days after processing.

Our return and refund policy is easily accessible on our website, including in the footer, on the returns page, and in web banners. You can view our complete policy without the need for an account, registration, or personal information.

This policy is available in the same language as our website, ensuring clarity for all our customers. Even if we do not accept returns or refunds in certain cases, we will clearly communicate this policy.

Thank you for choosing Lisa LaFlamme for your vocal education. We appreciate your trust and strive to make your experience enjoyable and rewarding.